These help you judge whether this one is worth its price.
Costly problem zones ahead at your miles come with a Car Hunt Pass or Pro. See plans
Loading the EPA's yearly fuel cost
What about the price? Check the asking price on two listing sites. Buying from a dealer? Run its offer through the offer X ray.
Education, not financial or mechanical advice. Have any used car checked by a mechanic you trust before you buy.
The full record
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What owners complain about
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Seller kit
Questions for the seller, test drive checks and price points
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Walk up to the seller ready
Questions to ask the seller of a 2004 Ford Explorer, built from this year's owner complaints and recalls. What to feel, hear and look at on the test drive, with boxes to tick at the car. Honest points to raise on price, from the records and never from guesses. Copy the questions to your phone in one tap.
Car Hunt Pass: $15 once for 30 days, a launch price. It never renews. Full refund if you ask within 7 days.
Write your offer
A ready to send offer for the seller, by text or email
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Send the seller a fair offer
Type the asking price and your own offer for the 2004 Ford Explorer, tick what you found, and get a polite message ready to text or email. Its reasons come from this year's owner complaints, recalls and crash ratings, and never from made up repair prices.
Car Hunt Pass: $15 once for 30 days, a launch price. It never renews. Full refund if you ask within 7 days.
When problems show up
Loading mileage at failure
Will it outlast the loan?
The month of your loan each problem zone lands in
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Recalls
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Crash ratings
NHTSA's stars out of five, for each version it tested. Front crash stars only compare cars of about the same size and weight. The tests changed for 2011 models, so these stars do not line up with newer ones.
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Fuel economy
The EPA's estimates for each engine and transmission, and its own yearly fuel cost. Yours depends on how you drive and the shape the car is in. Figures for 2007 and older use the EPA's 2008 method, so they may be lower than the original sticker.
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True cost to own
The loan, fuel, insurance and upkeep, a month and over 5 years
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What it really costs to own
What the 2004 Ford Explorer costs a month and over 5 years: the loan and its interest, fuel worked out from the EPA's figures for the version you pick, and your own insurance, registration and upkeep. A cost a mile, a link that reopens your numbers, and the breakdown copied to your phone in one tap.
Car Hunt Pass: $15 once for 30 days, a launch price. It never renews. Full refund if you ask within 7 days.
Every year of the Explorer
Owner complaints for each model year, this one outlined. Tap a year to open it. The newest 2 are not judged yet. Bars are totals, so older years stand taller; the verdict compares every year at the same age.
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Before you buy this one
Built from this year's numbers. Whatever the data says, the car in front of you is the one that counts.
Not every car needs every fix. Run the VIN at NHTSA to see which are still open. Repairs are usually free at a dealer for the brand; ask before any work.
Lights
May 11, 2009 · Recall 09E025000
Dope, inc. Is recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain the required amber side reflectors.
What can happen
Decreased lighting visibility may result in a vehicle crash.
The fix
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. The safety recall began on july 28, 2009. Owners may contact dope, inc. At 1-626-272-1798.
Windows, wipers and visibility
Dec 11, 2007 · Recall 07E104000
Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, "glazing materials."
What can happen
In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
The fix
Safelite will notify its retail customers and replace the glass free of charge. Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on january 15, 2008.
Lights
May 24, 2006 · Recall 06E049000
Certain ck motorsports combination headlights, clear corner, bumper, and side marker lights sold as replacement lamps for use on the passenger vehicles listed above. Some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
What can happen
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
The fix
Ck motorsport will notify owners and replace the noncompliant lamps free of charge. The recall began on july 1, 2006. Owners may contact ck motorsport at 1-909-610-7211.
Lights
Mar 23, 2006 · Recall 06E026000
Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above. Some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
What can happen
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
The fix
Pro-a motors will notify owners and offer to repurchase the lamps. The recall began on april 3, 2006. Owners may contact pro-a motors at 323-838-2988.
1,408 complaints; the part named most is the transmission and drivetrain
Unverified reports, not adjusted for sales. One complaint can name several parts, so shares add up past 100%. Filed Jan 30, 2004 to Jun 5, 2024. 71% name a part that is usually costly to fix.
Owners reported 75 crashes, 16 fires and 105 injuries in these complaints.
Transmission and drivetrain477 · 34%Usually costly to fix
Body and frame446 · 32%Usually costly to fix
Engine122 · 9%Usually costly to fix
What one owner wrote about the transmission and drivetrain
My 2004 Ford Explorer has recently and quickly began shifting very badly. I always come to a complete stop and shift into neutral before shifting into reverse or drive because when shifting into reverse from p or d, it always takes a while, then clunks aggressively into place. While driving sometimes downshifting will also clunk into place. This issue has…
Filed Sep 26, 2019NHTSA complaint 112584641 of 18 owner quotes
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15 more parts, and 18 owner quotes
Every part owners name for the 2004 Ford Explorer, with their own words about what went wrong.
Car Hunt Pass: $15 once for 30 days, a launch price. It never renews. Full refund if you ask within 7 days.
5 checks, with a close look at the transmission and drivetrain
The bar holds the middle half of the complaints that gave a mileage; the dark mark is the middle one. 355 complaints of 1,408 gave one. Owners file when something fails, so this shows when problems were reported, not how long the cars last.
Transmission and drivetrainCostly20,000 to 75,000 mi
Half of these 147 complaints came between about 20,000 and 75,000 miles, the middle one around 50,000.
050K100K150K200K250K
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Mileage for 7 more parts, 2 usually costly
The mileage band for every part owners name, and your car's miles laid across them.
Run the VIN at NHTSA to confirm every recall was fixed.
This year has 4 recalls on file. Recall repairs are usually free at a dealer for the brand. Ask the dealer to confirm before any work is done. Look up a VIN at NHTSA.
Ask the seller for the service records.
Look closely for any work on the transmission and drivetrain. It is the part owners complain about most for this year.
Have a mechanic you trust inspect it before you pay.
Ask them to look hard at the transmission and drivetrain. It is usually costly to fix.
Look at a vehicle history report.
It can show reported crashes, flood or salvage titles, and mileage that does not add up.
On the test drive, pay attention to the transmission and drivetrain.
Feel for slipping, hesitation, harsh or late shifts, and shudder at low speed.