These help you judge whether this one is worth its price.
Costly problem zones ahead at your miles come with a Car Hunt Pass or Pro. See plans
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What about the price? Check the asking price on two listing sites. Buying from a dealer? Run its offer through the offer X ray.
Education, not financial or mechanical advice. Have any used car checked by a mechanic you trust before you buy.
The full record
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What owners complain about
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Seller kit
Questions for the seller, test drive checks and price points
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Walk up to the seller ready
Questions to ask the seller of a 2011 Jeep Grand Cherokee, built from this year's owner complaints and recalls. What to feel, hear and look at on the test drive, with boxes to tick at the car. Honest points to raise on price, from the records and never from guesses. Copy the questions to your phone in one tap.
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Write your offer
A ready to send offer for the seller, by text or email
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Send the seller a fair offer
Type the asking price and your own offer for the 2011 Jeep Grand Cherokee, tick what you found, and get a polite message ready to text or email. Its reasons come from this year's owner complaints, recalls and crash ratings, and never from made up repair prices.
Car Hunt Pass: $15 once for 30 days, a launch price. It never renews. Full refund if you ask within 7 days.
When problems show up
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Will it outlast the loan?
The month of your loan each problem zone lands in
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Recalls
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Crash ratings
NHTSA's stars out of five, for each version it tested. Front crash stars only compare cars of about the same size and weight.
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Fuel economy
The EPA's estimates for each engine and transmission, and its own yearly fuel cost. Yours depends on how you drive and the shape the car is in.
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True cost to own
The loan, fuel, insurance and upkeep, a month and over 5 years
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What it really costs to own
What the 2011 Jeep Grand Cherokee costs a month and over 5 years: the loan and its interest, fuel worked out from the EPA's figures for the version you pick, and your own insurance, registration and upkeep. A cost a mile, a link that reopens your numbers, and the breakdown copied to your phone in one tap.
Car Hunt Pass: $15 once for 30 days, a launch price. It never renews. Full refund if you ask within 7 days.
Every year of the Grand Cherokee
Owner complaints for each model year, this one outlined. Tap a year to open it. The newest 2 are not judged yet. Bars are totals, so older years stand taller; the verdict compares every year at the same age.
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Before you buy this one
Built from this year's numbers. Whatever the data says, the car in front of you is the one that counts.
Not every car needs every fix. Run the VIN at NHTSA to see which are still open. Repairs are usually free at a dealer for the brand; ask before any work.
Electrical
Nov 14, 2019 · Recall 19V813000
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
What can happen
A vehicle stall increases the risk of a crash.
The fix
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Brakes
Sep 18, 2017 · Recall 17V572000
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
What can happen
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Electrical
Dec 28, 2015 · Recall 15V879000
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
What can happen
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
The fix
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Electrical
Sep 4, 2014 · Recall 14V530000
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
What can happen
A vehicle stall increases the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Electrical
Jul 2, 2014 · Recall 14V391000
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
What can happen
If the vanity lamp wiring shorts, there is an increased risk of fire.
The fix
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Brakes
Apr 1, 2014 · Recall 14V154000
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
What can happen
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
1,640 complaints; the part named most is the electrical
Unverified reports, not adjusted for sales. One complaint can name several parts, so shares add up past 100%. Filed Sep 23, 2010 to Oct 20, 2026. 28% name a part that is usually costly to fix.
Owners reported 53 crashes, 61 fires, 47 injuries and 2 deaths in these complaints.
Electrical780 · 48%
Engine359 · 22%Usually costly to fix
Brakes349 · 21%
What one owner wrote about the electrical
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at a slow speed, the A/C unit started blowing warm air, with the battery, ABS, and malfunction indicator warning lights illuminated. The vehicle stalled, and the contact to pulled over to the shoulder. Upon inspection, there was extreme heat and a burning odor coming from the…
Filed Sep 18, 2026NHTSA complaint 117652001 of 18 owner quotes
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16 more parts, and 18 owner quotes
Every part owners name for the 2011 Jeep Grand Cherokee, with their own words about what went wrong. Usually costly to fix among them: Transmission and drivetrain, Body and frame.
Car Hunt Pass: $15 once for 30 days, a launch price. It never renews. Full refund if you ask within 7 days.
5 checks, with a close look at the electrical
The bar holds the middle half of the complaints that gave a mileage; the dark mark is the middle one. 432 complaints of 1,640 gave one. Owners file when something fails, so this shows when problems were reported, not how long the cars last.
EngineCostly45,000 to 105,000 mi
Half of these 112 complaints came between about 45,000 and 105,000 miles, the middle one around 70,000.
050K100K150K200K250K
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Mileage for 5 more parts, 1 usually costly
The mileage band for every part owners name, and your car's miles laid across them.
Run the VIN at NHTSA to confirm every recall was fixed.
This year has 6 recalls on file. Recall repairs are usually free at a dealer for the brand. Ask the dealer to confirm before any work is done. Look up a VIN at NHTSA.
Ask the seller for the service records.
Look closely for any work on the electrical. It is the part owners complain about most for this year.
Have a mechanic you trust inspect it before you pay.
Ask them to look at the electrical first.
Look at a vehicle history report.
It can show reported crashes, flood or salvage titles, and mileage that does not add up.
On the test drive, pay attention to the electrical.
Try every switch, screen, light and lock, and make sure it starts every time.