These help you judge whether this one is worth its price.
Costly problem zones ahead at your miles come with a Car Hunt Pass or Pro. See plans
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What about the price? Check the asking price on two listing sites. Buying from a dealer? Run its offer through the offer X ray.
Education, not financial or mechanical advice. Have any used car checked by a mechanic you trust before you buy.
The full record
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What owners complain about
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Seller kit
Questions for the seller, test drive checks and price points
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Walk up to the seller ready
Questions to ask the seller of a 2018 RAM Promaster, built from this year's owner complaints and recalls. What to feel, hear and look at on the test drive, with boxes to tick at the car. Honest points to raise on price, from the records and never from guesses. Copy the questions to your phone in one tap.
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Write your offer
A ready to send offer for the seller, by text or email
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Send the seller a fair offer
Type the asking price and your own offer for the 2018 RAM Promaster, tick what you found, and get a polite message ready to text or email. Its reasons come from this year's owner complaints, recalls and crash ratings, and never from made up repair prices.
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When problems show up
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Will it outlast the loan?
The month of your loan each problem zone lands in
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Recalls
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Crash ratings
NHTSA's stars out of five, for each version it tested. Front crash stars only compare cars of about the same size and weight.
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Fuel economy
The EPA's estimates for each engine and transmission, and its own yearly fuel cost. Yours depends on how you drive and the shape the car is in.
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True cost to own
The loan, fuel, insurance and upkeep, a month and over 5 years
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What it really costs to own
What the 2018 RAM Promaster costs a month and over 5 years: the loan and its interest, fuel worked out from the EPA's figures for the version you pick, and your own insurance, registration and upkeep. A cost a mile, a link that reopens your numbers, and the breakdown copied to your phone in one tap.
Car Hunt Pass: $15 once for 30 days, a launch price. It never renews. Full refund if you ask within 7 days.
Every year of the Promaster
Owner complaints for each model year, this one outlined. Tap a year to open it. The newest 2 are not judged yet. Bars are totals, so older years stand taller; the verdict compares every year at the same age.
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Before you buy this one
Built from this year's numbers. Whatever the data says, the car in front of you is the one that counts.
Not every car needs every fix. Run the VIN at NHTSA to see which are still open. Repairs are usually free at a dealer for the brand; ask before any work.
Engine
Oct 23, 2025 · Recall 25V720000
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
What can happen
Electrical circuits that overheat increase the risk of a fire.
The fix
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Transmission and drivetrain
Oct 15, 2020 · Recall 20V582000
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
What can happen
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The fix
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Transmission and drivetrain
Jan 23, 2020 · Recall 20V036000
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
What can happen
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Equipment and accessories
Nov 15, 2019 · Recall 19V818000
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
What can happen
An overheated fan motor increases the risk of a fire.
The fix
Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
Equipment and accessories
Jun 11, 2019 · Recall 19V428000
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
What can happen
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The fix
Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Seats
Apr 29, 2019 · Recall 19V333000
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
What can happen
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
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Seats
Apr 18, 2019 · Recall 19V313000
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
What can happen
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix
MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
What can happen
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix
Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
Electrical
Aug 9, 2018 · Recall 18V524000
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
What can happen
A vehicle stall can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Air bags
Nov 14, 2017 · Recall 17V712000
Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
What can happen
A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.
The fix
Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.
Unverified reports, not adjusted for sales. One complaint can name several parts, so shares add up past 100%. Filed Jun 19, 2018 to Sep 21, 2026. 50% name a part that is usually costly to fix.
Owners reported 4 crashes in these complaints.
Engine12 · 32%Usually costly to fix
Electrical11 · 29%
Other or unknown7 · 18%
What one owner wrote about the engine
My vehicle is subject to open safety Recall 67C involving the cooling fan module and related fuse protection in the engine compartment. The recall has been open since October 2025. The manufacturer and dealer have confirmed that the remedy/parts are still not available and that there is no ETA for repair. At this time, I have not experienced an obvious…
Filed Apr 26, 2026NHTSA complaint 117338671 of 18 owner quotes
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10 more parts, and 18 owner quotes
Every part owners name for the 2018 RAM Promaster, with their own words about what went wrong. Usually costly to fix among them: Transmission and drivetrain, Body and frame.
Run the VIN at NHTSA to confirm every recall was fixed.
This year has 10 recalls on file. Recall repairs are usually free at a dealer for the brand. Ask the dealer to confirm before any work is done. Look up a VIN at NHTSA.
Ask the seller for the service records.
Look closely for any work on the engine. It is the part owners complain about most for this year.
Have a mechanic you trust inspect it before you pay.
Ask them to look hard at the engine. It is usually costly to fix.
Look at a vehicle history report.
It can show reported crashes, flood or salvage titles, and mileage that does not add up.
On the test drive, pay attention to the engine.
Start it cold if you can. Listen for knocking or ticking, and watch for warning lights and smoke.
No complaints in its first 9 years and 10 months give a mileage past 100,000 miles. Many owners never write the miles, so that is not a clean bill of health.
WorthyMaybePassNot judgedNHTSA did not answer
Owner complaints per model year for the RAM Promaster, with 2018 highlighted