These help you judge whether this one is worth its price.
Costly problem zones ahead at your miles come with a Car Hunt Pass or Pro. See plans
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What about the price? Check the asking price on two listing sites. Buying from a dealer? Run its offer through the offer X ray.
Education, not financial or mechanical advice. Have any used car checked by a mechanic you trust before you buy.
The full record
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What owners complain about
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Seller kit
Questions for the seller, test drive checks and price points
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Walk up to the seller ready
Questions to ask the seller of a 2018 RAM 2500, built from this year's owner complaints and recalls. What to feel, hear and look at on the test drive, with boxes to tick at the car. Honest points to raise on price, from the records and never from guesses. Copy the questions to your phone in one tap.
A ready to send offer for the seller, by text or email
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Send the seller a fair offer
Type the asking price and your own offer for the 2018 RAM 2500, tick what you found, and get a polite message ready to text or email. Its reasons come from this year's owner complaints, recalls and crash ratings, and never from made up repair prices.
NHTSA's stars out of five, for each version it tested. Front crash stars only compare cars of about the same size and weight.
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Fuel economy
The EPA's estimates for each engine and transmission, and its own yearly fuel cost. Yours depends on how you drive and the shape the car is in.
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True cost to own
The loan, fuel, insurance and upkeep, a month and over 5 years
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What it really costs to own
What the 2018 RAM 2500 costs a month and over 5 years: the loan and its interest, fuel worked out from the EPA's figures for the version you pick, and your own insurance, registration and upkeep. A cost a mile, a link that reopens your numbers, and the breakdown copied to your phone in one tap.
Owner complaints for each model year, this one outlined. Tap a year to open it. The newest 2 are not judged yet. Bars are totals, so older years stand taller; the verdict compares every year at the same age.
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Before you buy this one
Built from this year's numbers. Whatever the data says, the car in front of you is the one that counts.
Not every car needs every fix. Run the VIN at NHTSA to see which are still open. Repairs are usually free at a dealer for the brand; ask before any work.
Air bags
Sep 11, 2025 · Recall 25V592000
Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
What can happen
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
The fix
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.
Air bags
Jan 16, 2025 · Recall 25V010000
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
What can happen
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
The fix
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Brakes
Nov 27, 2024 · Recall 24V896000
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
What can happen
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
The fix
Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Owner notification letters were mailed beginning January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Doors, locks and latches
May 9, 2019 · Recall 19V347000
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
What can happen
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
The fix
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Steering
Jan 25, 2019 · Recall 19V021000
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
What can happen
A drag link separation can cause a loss of steering control, increasing the risk of crash.
The fix
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Steering
Oct 16, 2018 · Recall 18E096000
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
What can happen
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
The fix
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
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Driver assist and cameras
Jun 14, 2018 · Recall 18V398000
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What can happen
A loss of image in the rearview camera while backing up can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Owner complaints per model year for the RAM 2500, with 2018 highlighted
Model year
Owner complaints
Verdict
2009
5
Not judged
2011
298
Worthy
2012
283
Worthy
2013
178
Worthy
2014
345
Worthy
2015
215
Worthy
2016
259
Worthy
2017
699
Worthy
2018
2607
Pass
2019
194
Worthy
2020
162
Worthy
2021
109
Worthy
2022
181
Worthy
2023
49
Worthy
2024
59
Worthy
2025
66
Maybe
2026
32
Not judged
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
What can happen
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The fix
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Transmission and drivetrain
Feb 8, 2018 · Recall 18V100000
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
What can happen
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
The fix
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Equipment and accessories
Dec 21, 2017 · Recall 17V824000
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
What can happen
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
The fix
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
2,607 complaints; the part named most is the brakes
Unverified reports, not adjusted for sales. One complaint can name several parts, so shares add up past 100%. Filed Jul 6, 2018 to Oct 21, 2026. 4% name a part that is usually costly to fix.
Owners reported 39 crashes, 5 fires, 12 injuries and 1 death in these complaints.
Brakes2,346 · 90%
Electrical476 · 18%
Cruise and speed control342 · 13%
What one owner wrote about the brakes
The contact owns a 2018 Ram 2500. The contact stated that while driving 50 MPH with a loaded trailer, the brakes locked while depressing the brake pedal. Additionally, after depressing the accelerator pedal, the vehicle failed to respond. The contact stated that after a while the brakes slowly released, and the contact was able to resume driving. The…
Filed Oct 21, 2026NHTSA complaint 117726521 of 18 owner quotes
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13 more parts, and 18 owner quotes
Every part owners name for the 2018 RAM 2500, with their own words about what went wrong. Usually costly to fix among them: Engine, Transmission and drivetrain, Body and frame.
The bar holds the middle half of the complaints that gave a mileage; the dark mark is the middle one. 905 complaints of 2,607 gave one. Owners file when something fails, so this shows when problems were reported, not how long the cars last.
Transmission and drivetrainCostly30,000 to 90,000 mi
Half of these 30 complaints came between about 30,000 and 90,000 miles, the middle one around 50,000.
050K100K150K200K250K
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Mileage for 6 more parts, 1 usually costly
The mileage band for every part owners name, and your car's miles laid across them.
Run the VIN at NHTSA to confirm every recall was fixed.
This year has 10 recalls on file. Recall repairs are usually free at a dealer for the brand. Ask the dealer to confirm before any work is done. Look up a VIN at NHTSA.
Ask the seller for the service records.
Look closely for any work on the brakes. It is the part owners complain about most for this year.
Have a mechanic you trust inspect it before you pay.
Ask them to look at the brakes first.
Look at a vehicle history report.
It can show reported crashes, flood or salvage titles, and mileage that does not add up.
On the test drive, pay attention to the brakes.
Brake firmly somewhere safe. Feel for pulling, grinding or a soft pedal.