These help you judge whether this one is worth its price.
Costly problem zones ahead at your miles come with a Car Hunt Pass or Pro. See plans
Loading the EPA's yearly fuel cost
What about the price? Check the asking price on two listing sites. Buying from a dealer? Run its offer through the offer X ray.
Education, not financial or mechanical advice. Have any used car checked by a mechanic you trust before you buy.
The full record
Tap to open
What owners complain about
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Seller kit
Questions for the seller, test drive checks and price points
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Walk up to the seller ready
Questions to ask the seller of a 2020 RAM 2500, built from this year's owner complaints and recalls. What to feel, hear and look at on the test drive, with boxes to tick at the car. Honest points to raise on price, from the records and never from guesses. Copy the questions to your phone in one tap.
A ready to send offer for the seller, by text or email
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Send the seller a fair offer
Type the asking price and your own offer for the 2020 RAM 2500, tick what you found, and get a polite message ready to text or email. Its reasons come from this year's owner complaints, recalls and crash ratings, and never from made up repair prices.
NHTSA's stars out of five, for each version it tested. Front crash stars only compare cars of about the same size and weight.
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Fuel economy
The EPA's estimates for each engine and transmission, and its own yearly fuel cost. Yours depends on how you drive and the shape the car is in.
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True cost to own
The loan, fuel, insurance and upkeep, a month and over 5 years
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What it really costs to own
What the 2020 RAM 2500 costs a month and over 5 years: the loan and its interest, fuel worked out from the EPA's figures for the version you pick, and your own insurance, registration and upkeep. A cost a mile, a link that reopens your numbers, and the breakdown copied to your phone in one tap.
Owner complaints for each model year, this one outlined. Tap a year to open it. The newest 2 are not judged yet. Bars are totals, so older years stand taller; the verdict compares every year at the same age.
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Before you buy this one
Built from this year's numbers. Whatever the data says, the car in front of you is the one that counts.
About as many owner complaints as a typical year. Still get it inspected.
Confidence: High
Based on 162 complaints in its first 7 years and 10 months vs about 197 typical across 7 other model years.
How the dial was counted
Year verdict: Typical year: 197 complaints, the median of 7 nearby years, leaving out 2018, which was high itself. Each counted over its first 7 years and 10 months from January 2019; this one had 162.
Not every car needs every fix. Run the VIN at NHTSA to see which are still open. Repairs are usually free at a dealer for the brand; ask before any work.
Air bags
Jan 16, 2025 · Recall 25V010000
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
What can happen
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
The fix
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Body and frame
Dec 8, 2022 · Recall 22V904000
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
What can happen
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
The fix
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Transmission and drivetrain
Nov 10, 2022 · Recall 22V835000
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
What can happen
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
The fix
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
Brakes
Mar 10, 2022 · Recall 22V140000
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
What can happen
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
The fix
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Windows, wipers and visibility
Jan 27, 2022 · Recall 22V035000
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
What can happen
Reduced visibility increases the risk of a crash.
The fix
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Fuel system
Nov 12, 2021 · Recall 21V880000
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
What can happen
An engine stall increases the risk of a crash.
The fix
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
Show 4 more recallsShow fewer recalls
Windows, wipers and visibility
Oct 8, 2020 · Recall 20V622000
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What can happen
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Driver assist and cameras
Sep 10, 2020 · Recall 20V191000 · Fixable over the air
Too young to judge at high mileage. Most 2020 cars have not reached 100,000 miles yet, so their problems past it have not shown up.
WorthyMaybePassNot judged
Owner complaints per model year for the RAM 2500, with 2020 highlighted
Model year
Owner complaints
Verdict
2009
5
Not judged
2011
298
Worthy
2012
283
Worthy
2013
178
Worthy
2014
345
Worthy
2015
215
Worthy
2016
259
Worthy
2017
699
Worthy
2018
2607
Pass
2019
194
Worthy
2020
162
Worthy
2021
109
Worthy
2022
181
Worthy
2023
49
Worthy
2024
59
Worthy
2025
66
Maybe
2026
32
Not judged
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What can happen
The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Body and frame
Apr 9, 2020 · Recall 20V207000
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
What can happen
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
The fix
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Transmission and drivetrain
Jan 24, 2020 · Recall 20V043000
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
What can happen
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
The fix
Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
162 complaints; the part named most is the fuel system
Unverified reports, not adjusted for sales. One complaint can name several parts, so shares add up past 100%. Filed May 3, 2020 to Aug 21, 2026. 36% name a part that is usually costly to fix.
Owners reported 5 crashes, 4 fires and 4 injuries in these complaints.
Fuel system70 · 43%
Engine34 · 21%Usually costly to fix
Electrical20 · 12%
What one owner wrote about the fuel system
The contact's husband owns a 2020 Ram 2500. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the diesel particulate filter had failed due to the high-pressure fuel pump (HPFP) failure, which caused metal shavings to enter the fuel system. The dealer determined that the…
Filed Jan 29, 2025NHTSA complaint 116394581 of 18 owner quotes
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15 more parts, and 18 owner quotes
Every part owners name for the 2020 RAM 2500, with their own words about what went wrong. Usually costly to fix among them: Transmission and drivetrain, Body and frame.
The bar holds the middle half of the complaints that gave a mileage; the dark mark is the middle one. 48 complaints of 162 gave one. Owners file when something fails, so this shows when problems were reported, not how long the cars last. These cars are young, so problems at higher miles have not had time to show.
EngineCostly15,000 to 55,000 mi
Half of these 15 complaints came between about 15,000 and 55,000 miles, the middle one around 25,000.
050K100K150K200K250K
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Mileage for 1 more part
The mileage band for every part owners name, and your car's miles laid across them.
Run the VIN at NHTSA to confirm every recall was fixed.
This year has 10 recalls on file. Recall repairs are usually free at a dealer for the brand. Ask the dealer to confirm before any work is done. Look up a VIN at NHTSA.
Ask the seller for the service records.
Look closely for any work on the fuel system. It is the part owners complain about most for this year.
Have a mechanic you trust inspect it before you pay.
Ask them to look at the fuel system first.
Look at a vehicle history report.
It can show reported crashes, flood or salvage titles, and mileage that does not add up.
On the test drive, pay attention to the fuel system.
Smell for fuel, and notice how it starts and idles.